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Recording of data modeling session
Today, well soon yesterday, I held the presentation for www.XrmVirtual.com on Data modeling in Dynamics CRM. It is a bit hard to know if people liked it but some of the comments were very positive so I...
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Server side Sync Trouble shooting
I have been working with a Proof-of-concept for the lates couple of Days and have been setting up the server side sync for a CRM on-premise system. First of all I would just like to share that it is a...
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Resco javascript Fetch all account example
I have recently been working on a Proof-of-concept for a customer with the Resco.net mobile platform. It is the first time I have been working deeply with it and I really like it. The woodford...
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CRM UG Sweden growing
This wednesday we had Another great meeting with the Swedish Dynamics CRM User Group. As an MVP I have the privilage of being able to join these meetings and listening and taking part in the...
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Issues with the new Plugin Registration tool
As you might have noticed there is a new version of the plugin registration tool out with the new version of the SDK 6.1 released in may 2014. It has gotten a nice facelift in the UI and can now be...
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Unable to publish all in CRM 2013
I am working with a Customer now who is very savvy an wants to do a lot himself, which I generally encourage as this one of the inherent strengths of Dynamics CRM and it would be sad to take it away....
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Troubleshooting networking issues
I often run into people in the CRM field who are very good at one or two things, they might be great programmers or a fantastic trainer. However, one of the skills I believe my customers appreciate...
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Some aspects of the composite address fields in CRM 2013
Dynamics CRM 2013 has brought many changes and some are great and some might still need some tweeking. I for one am still looking forward to be able to customized some of the new Composite fields with...
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Collation and MVP Renewal
When working with CRM systems in non-English countries you often need to take certain aspects into consideration that might have very dire consequences if set incorrectly, one of these is the database...
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US Judger orders MSFT to hand over data stored in the EU
As I have previously discussed ( on Software Advice ) the US laws regarding the rights for the US legal authorities to order US owned companies to hand over data is very strong. Hence, if one has...
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Resco javascript development - be careful of variable names
We are all new to stuff sometimes and I am currently quite new to Resco.NET and the JavaScript API it has. There is quite a lot of information and examples on Resco's site regarding this but you know...
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CRM UG Summit last week - Avoiding crashed presentations
For those of you who follow me on Twitter ( @ crmgustaf ) you probably noticed that last week I was in St. Louis, US for the annual CRM User Group Summit. It was a very nice event with lots of...
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Making CRM stick by using Dr. John Kotter 8 Step method - part 1 - Justification
During the CRM UG Summit I held a presentation on the subject of how to use the method described by Harvard professor John P. Kotter called the 8 Steps of Change to aid in the implementation of CRM in...
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Making CRM stick by using Dr. John Kotter 8 Step method - part 2 - Method...
This is the second part in the series on how to make CRM implementations stick in an organization by using the 8 step method described by Dr. John Kotter of Harvard. The first posting treated the fact...
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Awarded Top 25 CRM Site!
Today I was informed that this blog was awarded among many other very great sites, as one of the 25 top Dynamics CRM Sites of the World by the site Dynamics101 . It is of course a great honor that...
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Making CRM stick by using Dr. John Kotter 8 Step method - part 3 - Creating a...
This is the third part of the series of posts in the series where I am discussing how to use the Kotter 8 steps of change method when implementing CRM in an organization. The previous posts can be...
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Making CRM stick by using Dr. John Kotter 8 Step method - part 4 - Creating a...
”Yeah, I am your go-to guy for the CRM project. But Joe, the CSO, makes all the decisions and has the money, but is not really involved, he won’t really be using the system either, neither will Jill,...
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Making CRM stick by using Dr. John Kotter 8 Step method - part 5 - Creating a...
Why are is the organization implementing CRM? What is the vision or message that we want to communicate to the organization? Is this a vision that will resonate with the organization? "The reason we...
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Making CRM stick by using Dr. John Kotter 8 Step method - part 6 -...
The previous five posts on this subject, regarding how to use John P Kotters Change management method called the 8 steps of change have discussed the first 4 steps of the process. It is important to...
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US Judge orders MSFT to hand over data stored in the EU
As I have previously discussed (on Software Advice in this article) the US laws regarding the rights for the US legal authorities to order US owned companies to hand over data is very strong. Hence, if...
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