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Techie AW #2 in Stockholm
As I mentioned earlier, we had a CRM Techie AW at an hotel in Stockholm. It is now time again, so if you are a programmer, application consultant, architect or in some other manner work with Dynamics...
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CRM Gamified
Getting users, especially salespeople, to really use the CRM system is one of the most important parts of implementing a CRM system for an organization. There are numerous examples of CRM systems with...
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SharePoint as document management storage for Dynamics CRM
As many of you know Microsoft Dynamics CRM 2011 has a built in integration with SharePoint. As a former SharePoint consultant I have reviewed it to see how it looks, not only from a CRM perspective but...
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Presentation at Mircosoft Partner Day
A few days ago, I was part of the key note at the Microsoft Partner Day in Sweden. Together with Malin Dandenell at Learning Point , my colleague Rickard Norström and Atefeh Sebdani at Microsoft we...
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Konrad, my new colleague!
My company, CRM-Konsulterna, recently got a new addition in a great web developer by the name of Konrad Viltersten. He has many years experience of web programming using a large variety of techniques...
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Address management
As I have been around to a couple of different companies using CRM, some of which have been implemented before I started working with them and some I have been with from the start there are some things...
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How to become a Dynamics CRM Professional
Being an MVP for Dynamics CRM has many perks, one of the perks I appreciate the most is the very close relationsship that the Dynamics CRM MVP:s have with daily conversations on our favorite subject,...
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More on the insecurity of cloud data
As I previously discussed in a guest posting at Software Advice , the legal aspects of cloud computing are interesting and an article recently in "Computer Sweden" (Swedish) again raised this issue...
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Polaris/UR12 fully out
The new Microsoft CRM semiversion, called Polaris has now been released and has for online been in the processo of upgrades during the last couple of weeks. Today the server bits for UR12 which is the...
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Syncronizing with address books
One of our customers migrated from a custom made CRM system and their users were used to be able to select entire lists of user directly in Outlook and send emails to. As there is no good way of doing...
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Getting the CRM url for Silverlight based on the browser
When creating Silverlight applications the normal method of retrieving the url for the CRM server that will be used to connect to the REST endpoint is usually based on the CRM url that is stored in the...
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Managed or unmanaged solutions - and how to remove attributes from managed...
My colleague Rickard and I are working with one of our customers who have gotten managed to get themselves into a rather big mess with huge numbers of attributes on the account entity that should not...
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Unsupported customizations
Unsupported customizations are certain customizations that fall outside of what is supported by Microsoft when developing and customizing for Dynamics CRM. Several aspects of this subject can be...
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Migration strategies
Migrations are often complicated and not very sexy, all the work you put into it, configuration, scripts and code will be more or less useless after the migration has been done. However, choosing the...
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MVP Award
Today I was awarded the MVP status for Dynamics CRM! I am very grateful for this award and it is thanks to all of you who read my blog and value what I write that this was at all possible. So first of...
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Rickard's blog
My colleague Rickard Norström, who is a very skilled Dynamics CRM developer and consultant has finally started his own blog. Make sure you add it as he has many interesting perspectives on Dynamics CRM...
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Social Roadmap for Dynamics CRM
Today I watched an interview on CRMSoftware.TV with David Pennington, Director of Product Marketing for Dynamics CRM where he talks about where Microsoft is headed in terms of social functionality. You...
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More swedish CRM blogger
There seems to be a nice trend of lot of new CRM bloggers here in Sweden. I think this is great, mercantilism always has to give way to free trade! Even more so in the information era. Alan Varcoe, a...
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Performance analysis of Dynamics CRM
Today I was helping a customer out that have experienced rather bad performance of the CRM system. They described the performance as being bad in Europe (the server being hosted in Sweden), it was...
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Content thieves
There are many bloggers in the CRM community and in just the latest few months, several new CRM blogs have been started here in Sweden. I think this is great as experience sharing will make us all...
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